Step #3: What are the Causes?
Joe is a good student. He usually studies the night before a test. Then he does well on that test.
What is the cause of Joe not doing well on some tests? He does not study on the night before. Joe and his parents know that not studying causes low test scores. Knowing the cause of a problem is very important. This is a cause that Joe's parents can eliminate. They can make a rule that Joe must study for at least one hour the night before the test.
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